Privacy Policy

Last updated: July 17, 2026

Who We Are

This privacy policy explains how MSP Towing & Recovery collects, uses, and protects information when you visit msptows.com, contact us, or request towing or roadside assistance.

Information We Collect

We may collect information you choose to provide, such as your name, phone number, email address, vehicle details, service location, destination, and the details of your service request. When you use the website, standard technical information may also be recorded, including your IP address, browser type, device information, referring page, pages visited, and the date and time of your visit.

How We Use Information

We use information to respond to calls and messages, provide and coordinate towing or roadside assistance, improve our website and customer service, maintain site security, prevent spam or fraud, and comply with applicable legal obligations. We do not sell personal information.

Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, understand how visitors use the site, measure performance, and support website security. Analytics providers may process technical usage information on our behalf. You can control or delete cookies through your browser settings, although some website features may not work as expected if cookies are disabled.

Embedded Content and Third Parties

Pages may include maps, videos, reviews, forms, or other content provided by third parties. Those services may collect information or use cookies according to their own privacy policies. If you follow a link to another website, that website is responsible for its own privacy practices.

When We Share Information

We may share information with service providers that help us operate the website or deliver requested services, when reasonably necessary to protect our customers, business, or legal rights, or when required by law. We only share information for a legitimate business or legal purpose.

How Long We Keep Information

We keep information only as long as reasonably necessary for the purposes described above, including customer service, recordkeeping, security, and legal or tax requirements. Retention periods vary depending on the type of information and why it was collected.

Your Choices and Rights

You may ask us to review, correct, or delete personal information you have provided, subject to information we must retain for legal, security, or legitimate business reasons. You may also adjust browser settings to limit cookies.

Security

We use reasonable administrative and technical safeguards designed to protect information. No online service can guarantee absolute security, so please avoid sending sensitive information through website forms or email.

Contact Us

For privacy questions or requests, contact MSP Towing & Recovery at 612-391-7272, email info@msptows.com, or write to 2641 Cole Ave SE, Minneapolis, MN 55414.