Dead battery in a parking ramp, driveway, or on the shoulder? Stay calm and start with safety. Turn on your hazard lights, move away from traffic when possible, and avoid standing between your vehicle and moving cars.
Before calling for help, check that the vehicle is fully in Park (or Neutral for some vehicles), the headlights and accessories are off, and the key fob or key is working. A clicking sound usually points to a weak battery, while no sound at all can have several causes.
A mobile jump start can get many vehicles running again, but it is not a guarantee. If the battery is damaged, the vehicle still will not start, or the issue returns quickly, towing may be the safer next step. Hybrids and EVs also have specific safety requirements, so do not improvise with high-voltage components.
When you call MSP Towing & Recovery, share your exact location, vehicle type, and what happened. Our 24/7 dispatch team serves Minneapolis, St. Paul, North Loop, Downtown, MSP Airport, and nearby Twin Cities areas. Call 612-391-7272 or text 612-402-1111 to request help. Dispatch can confirm availability and an estimate. Frequently asked questions: How do I know if I need a jump start? Slow cranking, clicking, or dim lights can indicate a weak battery. Can you jump-start a hybrid or EV? Some hybrids can be jump-started for the 12-volt system, but EV and hybrid systems require professional care. What if the car still will not start? A tow may be needed if the battery is damaged or another mechanical problem is present.